Quick poll:  Who wants to bring back corporate help-desks with real people on the other end of phone or chat?  Let’s make customer support something great again!    Crikey!  These automated bots are getting out of hand.    It’ll create some jobs, and speed up the service requirements for the end users. Not to mention provide a huge potential boost to customer satisfaction. Pressing 0,0,#,0 now just drops the call, and what should be a five minute interaction to fix a problem

Conquering the Fear of Public Speaking   Sometimes nothing goes right and we have to make it up as we go along.  Dr. Prof. Amy Cuddy...

Want your audience to hang on your every word? Make it about them. When presenting, captivate your audience by focusing on them. A...

OK, I'm now going to read out loud to you every single slide, word for word, until you all wish you'd just die. 1.)   Keep it...

Want to be a better presenter?  Here’s a quick tip… Use your phone to make a video of yourself speaking for two or three minutes. Wait at...

There’s an old saying where I’m from.  “Intelligence is knowing that a tomato is a fruit.  Wisdom is understanding that a tomato does not...

An analyst, a Vice President of Sales, a HR manager, and an executive walk into a conference Each is supposed to present.  The analyst...

How do you deal with being nervous when presenting?  There’s a secret to reducing apprehension and all it takes is a few moments to...

If you are having trouble connecting with the people or decision makers you’re meeting with, then you may not be doing your homework...

With everyone working from home these days, ZOOM and TEAMS meetings have become the new norm. Here are four tips to stay confident and...

We are pleased to support our colleague, Jara Pascal, in the ongoing pursuit of increasing opportunities and placing a spotlight on women...

Funding During COVID

How do you best secure funding for your startup? What does an angel investor or family office want to see in a pitch deck? How do you...

What do you do when you’re on a new team project? Are you the only competent one there who gets stuck doing all the work while the...

If you want to pitch your idea to your boss and gain more responsibility, then you should know a bit about them before going in. Same...

If you want to take the lead or get more responsibility at work, you need to get your points across competently. The same applies to...

Do you have a person in your group that won't stop talking and ignores all efforts to stick to their allotted speaking time? Do they...

Reading body language is easy if you look for, and understand the signs. Learn how you can adjust your own body language to help others...

What you need to do when creating your next presentation. We sum up in five minutes what executives learn in two years at business...

Some of the most occurring errors that we have seen ourselves and other people make when presenting come from Eye Contact, Standing...